Introduction

This page contains links to step-by-step “how-to” style walkthroughs, instruction sheets, and other documents to help you with your eMerchantClub Web site.

New to e-commerce?

Getting started in e-commerce (Important read!)

Order process (from your customer’s order through fulfillment)

Selecting a Domain Name

Version 7 & 8 Site Manager

How to sign in to Site Manager

Add Sub-wholesalers

Use Auction Expediter

Managing Gift Cards

Managing the Navigation Bar

Products

Perform Monthly Product Maintenance

Add a SMC Product

Add a non-SMC Product

Changing Prices

Change Prices (one product)

Change Retail Prices (whole site)

Change Sub Wholesaler Prices (whole site)

(Note:  To offer a promotion or discount rather than change the price of the product, see related topics below.)

Promotions and Discounts

Give discounts visible to shoppers in the shopping cart page (Price Promotion)

Give discounts only accessible to customers with a promotional code (Coupons)

Give discounts off of shipping (Shipping Promotion)

Suggest an additional product based on chosen product (Cross Promotion)

Suggest an alternate product based on chosen product (Upsell Promotion)

Departments

Add a parent department (contains child departments)

Add a child department (contains products)

Delete a child department

Delete a parent department

Payment Acceptance

PayPal Instant Payment Notification Setup (e-commerce Web sites)

PayPal Instant Payment Notification Usage (e-commerce Web sites)

Affiliate Program

What is our Affiliate Program?

How your affiliate creates Affiliate Links

How to add or edit an affiliate

How to manage Affiliate Commissions

Browser and E-mail

Configure Outlook and Outlook Express to work with your e-commerce Web site e-mail

Outlook

Outlook Express

Access e-commerce e-mail through the Web

AOL

Clear cache in AOL5

Clear cache in AOL7

Disable compressed graphics in AOL4

Disable compressed graphics in AOL5

Disable compressed graphics in AOL7

Disable compressed graphics in AOL9

Solve problem saving graphics - AOL7

Solve problem saving graphics - AOL9

Firefox

Clear cache in Mozilla Firefox

Internet Explorer (Microsoft)

Clear cache in Internet Explorer 7 for Windows

Clear cache in Internet Explorer 6 for Windows

Clear cache in Internet Explorer for Macintosh

Disable automatic image resizing

Enable scriptlets in IE7

Safari (Macintosh)

Clear cache in Safari

V5 and V6 Site Manager

Add Sub-wholesalers

Change Prices (one product)

Change Retail Prices (entire site)

Change Sub-Wholesaler Prices (entire site)

Use Auction Expediter

Delete Departments